REFUND POLICY

                                                    Refund Policy

 

1. Overview

We value your satisfaction and strive to provide you with the best shopping experience. Our return policy is designed to ensure a hassle-free process for you. Please take a moment to review our return policy.

2. Return Period

You have a 7-day window from the date of receiving your item to request a return.

3. Eligibility for Returns

To be eligible for a return, the item must meet the following criteria:

  • It should be in the same condition as when you received it.
  • The item must be unworn or unused.
  • Tags, labels, and any original packaging should be intact.
  • You will need to provide a receipt or proof of purchase.

4. Initiating a Return

To start a return, please visit our contact page and provide details about the issue. This will enable us to initiate the return and refund process.

Feel free to reach out to us with any questions you may have regarding the return process.

5. Damages and Issues

Upon receiving your order, please inspect it promptly. If you notice any of the following issues, contact us immediately:

  • Defective or damaged items
  • Receipt of incorrect items

We will promptly evaluate the issue and work towards resolving it to your satisfaction.

In case you receive damaged products, kindly reach out to us and provide a video for our assessment. This will help us address the issue more effectively.

6. Exchanges

If you wish to exchange an item, the quickest way to ensure you receive the desired item is to proceed as follows:

  • Initiate the return of the item you have.
  • Once your return is accepted, make a separate purchase for the new item.

7. Refunds

We will notify you once we have received and inspected your return. After our assessment, we will inform you whether the refund has been approved or not. If approved, the refund will be processed automatically to your original payment method.

Please note that it may take some time for your bank or credit card company to process and post the refund.

Thank you for shopping with us, and we appreciate your understanding and cooperation with our return policy. If you have any further questions or require assistance, please do not hesitate to contact us.

Thank You.